Softwarium integrated the third-party software mentioned above and developed the user interface to perform the needed actions. This solution allowed the login data from the enterprise security vault to be securely transferred to the customer. We created a plug-in for the RPAs that the customers can use to access the data, and customers could also launch their RDP inside ConnectWise. Without such integrations, the customers would need to access the enterprise secret vault and copy and paste the credentials manually.
All of the technologies mentioned: Blue Prism, Automation Anywhere, ConnectWise, and Windows Control Center were four separate integrations designed to service four independent clients. While each software takes the information from the secret enterprise vault and delivers them to the customers, the RPA software does this via robots while the other software requires specific code to be written. The particular tools that will be used were communicated directly from the client.