Softwarium assembled a team of developers to provide the client with all of their maintenance and support needs and provide some development work as well. This included the ability to record remote access to servers, devices, and web portals for both employees and contractors. We also helped implement RDP proxy and SSH proxy, which enabled SSO to RDP connections. We are also currently working on Oracle proxy. Besides, we assisted in resolving any issues the end-user was experiencing. This included providing one of our developers to sit in on calls with the client’s customers and resolve the issues they were experiencing.
Also, we added remote app access. This means that when someone logs in via RDP, they are taken to an app they are working in, instead of a desktop. All the user has to do is open a session in their browser which launches the RDP connection. Microsoft SQL Client or Oracle SQL Client will be launched with authenticated connection to the database which allows users to work with databases.