Softwarium leveraged the experience it received while designing the PathBuilder system, which connected more than 30 different Enterprise Content Management systems. Softwarium employees attended meetings between BA Insight and their clients to identify their exact needs and the ECMs they were looking to connect. Certain connectors had to be made from scratch, but others could be reused. In fact, throughout the project, Softwarium accumulated a comprehensive framework of connector components which allowed us to expedite the development process and add more predictability as to when the project will be complete.
If the customer already had a connector in place, we would have to evaluate which data could be indexed. Since the ECM system is very extendable, the clients always installed extensions to perform certain custom operations. Since creating a “one-size-fits-all” solution is impossible, we needed to check what we needed to add to the connector to maintain an uninterrupted flow of business processes.
Softwarium assembled a team of 15 people consisting of a Project Manager, Software Developers, QAs to allow BA Insight to take on new clients and create a custom connector for each of them.